What Is the Warranty Policy for FlyLucky’s LCD Modules?

---

📚 Table of Contents

1. Introduction
2. FlyLucky LCD Modules: Quality Assurance Overview
3. Standard Warranty Terms
4. Extended Warranty Options
5. Warranty Claim Process
6. Benefits of Choosing FlyLucky
7. Frequently Asked Questions
8. Conclusion

---

1. Introduction

When choosing LCD display modules for industrial or commercial use, long-term reliability and warranty support are critical considerations. FlyLucky, a trusted manufacturer of industrial TFT LCD modules, is committed to providing stable quality and reliable after-sales service. This article explains FlyLucky’s warranty policy in detail, including coverage terms, optional extensions, and how customers can file a claim.

---

2. FlyLucky LCD Modules: Quality Assurance Overview

FlyLucky’s LCD modules are manufactured under strict ISO-certified processes and go through multiple stages of quality control. All modules are subjected to:

• Temperature and humidity aging tests
• EMI and vibration resistance evaluations
• Full optical inspection
• 100% functional testing before shipment

---

3. Standard Warranty Terms

FlyLucky offers a standard 12-month warranty from the date of shipment for all electronic display modules. This warranty covers:

• Manufacturing defects
• Non-functional displays under normal usage
• Abnormal blackouts or flickering caused by internal components

Note: The warranty does not cover damage due to improper handling, modification, or external damage caused during application.

---

4. Extended Warranty Options

For customers with long product life cycles or mission-critical applications, FlyLucky provides paid extended warranty options of up to 36 months. This extension includes:

• Priority after-sales support
• Replacement for defective units within coverage
• Optional on-site diagnostic support for bulk shipments

Please contact our sales team for custom warranty quotes based on your project needs.

---

5. Warranty Claim Process

1. Identify the Problem – Conduct basic checks (power supply, connections, firmware).
2. Contact FlyLucky – Submit a warranty claim with purchase details and issue description.
3. Technical Evaluation – Our engineers evaluate whether the issue is within warranty scope.
4. RMA Arrangement – Qualified returns are assigned an RMA number and return instructions.
5. Repair or Replace – Depending on the fault, the module will be repaired or replaced free of charge.

---

6. Benefits of Choosing FlyLucky

• Industrial-grade reliability and rigorous QC system
• Flexible warranty options tailored to your product lifecycle
• Transparent, easy-to-follow RMA process
• Multilingual support for international clients

---

7. Frequently Asked Questions (FAQ)

Q1: Does FlyLucky support extended warranty for LCD modules?
A1: Yes, we offer extended warranty services up to 36 months based on your project requirements and custom quotation.

Q2: Are damages during transportation covered under warranty?
A2: No, damages caused during transportation are not covered under the standard warranty. Please inspect packaging and module condition upon receipt.

Q3: When does the warranty period begin — from shipment or usage?
A3: The warranty period begins from the date of shipment from FlyLucky.

Q4: Can a faulty module be directly replaced?
A4: If the module is under warranty and cannot be repaired, we will replace it free of charge.

Q5: How can I submit an RMA request?
A5: Please visit our official website or contact your FlyLucky sales representative to submit an RMA form and a description of the issue.

---

8. Conclusion

FlyLucky’s warranty policy is designed to give customers peace of mind and ensure long-term support for their display-based products. With a standard one-year warranty and flexible extended options, FlyLucky stands behind the quality of its LCD modules.